It surprises me how not enough Operations organizations emphasize and measure automation progress and achievements. It is a target rich environment of repetitive manual tasks across a vast quantity of servers, service requests, tickets, alarms, test cases, etc. A growing company adds more “stuff” annually and should be reluctant to add staff or operational costs.…
As mentioned previously, your internal business partners are quickly becoming technologists. Your business partners bring consumer grade technology into your ecosystem faster than your teams can assess, harden and support such technology. As your business partners bring in new technology, they point out: * the technology that they want to use is cheaper/ better/ faster…
There are two aspects to suviving and thriving as a technology operations executive. The first is a focus on the core of actually doing a good job. All is lost if you lose focus on “dial tone” or have an embarrassing / critical security breach or failure. You can’t win any credibility if something serious…
Tech Ops Exec 