Landmine #7: I don’t have the data to refute you! The importance of timely, relevant measurement to manage quality, timeliness and corporate alignment.

“Perception is reality.” (Lee Atwater) “The first casualty when war comes is truth.” (Hiram W Johnson) “Reality is merely an illusion, albeit a very persistent one.” (Albert Einstein) “You can’t control what you can’t measure.” (Tom DeMarco) Much heat and light are generated by the storm of technical failure. Business leaders become passionate about proximate…