Target Seeks New Chief Information Officer After Data Breach – Bloomberg BusinessWeek Target Profits Hit – ABC News Target chief information officer resigns – Financial Times Like the Super Bowl winning Seattle Seahawks, a winning formula for IT and Technology teams is to have a best in class defense and an offense that doesn’t turn…
Just finished reading this IT novel by Gene Kim (Author), Kevin Behr (Author), and George Spafford (Author). If you are in Technology Operations management (the Big TOE – Technology Operations Executive) or just an individual contributor in this space, you will find it entertaining and hopefully informative and/or validating the problems, challenges or solutions you currently face or have tackled.…
Previously, I discussed the need to do no harm to your brand. This applies to internal as well as to external customers. For your peers or customers chronic services issues create fear, uncertainty and doubt. This is unhelpful when they are dependent on you for critical services. Some service issues not only create brand damage,…
There are two aspects to suviving and thriving as a technology operations executive. The first is a focus on the core of actually doing a good job. All is lost if you lose focus on “dial tone” or have an embarrassing / critical security breach or failure. You can’t win any credibility if something serious…
Tech Ops Exec 