It surprises me how not enough Operations organizations emphasize and measure automation progress and achievements. It is a target rich environment of repetitive manual tasks across a vast quantity of servers, service requests, tickets, alarms, test cases, etc. A growing company adds more “stuff” annually and should be reluctant to add staff or operational costs.…
“The office has gone from being the place where you spend time with cutting edge technology, to a technological boneyard where you’re perpetually trapped about three years in the past.” (Ars Technica: “IT Consumerization and the Future of Work,” July 6, 2008) These days consumers have access to absolutely amazing technology at retail prices. This…
For many technology executives, the least fun part of the job is the budget. However, the economics of your organization, its productivity and contribution to profits are the only real concerns of CxOs. Therefore, it is best to be on top of your economic performance – so that it is easier for your to connect…
Technology has democratized and become cheaper. These days, it is fairly typical for a technology executive to come to a meeting with Marketing or Product Development and suddenly learn that a whole new customer facing system has been developed and rolled out, using the intern’s credit card and AWS. This is a fairly disorienting change…
Tech Ops Exec 