Tech Ops Exec

A Blog for Executives Managing Technology Operations (c) 2013

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Tag Archives: Customer Experience

Landmine #1: Don’t step on a landmine and blow up the Company’s Brand

No company likes a bad news headline: DO NO HARM and enhance the brand where you can. There is an story about a young college graduate seeking the advice of a CEO. The CEO is asked, “What is the most difficult thing about managing an organization?” She responds, “Events.” Not all publicity is good publicity.…

July 8, 2013 in Uncategorized.

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