New innovative products and business models, IT Consumerization, and re-emergent influx of venture capital are accelerating industry and business velocity. [warning: this is a Public Service Announcement: The following paragraph is a huge run-on sentence to incorporate every major IT trend in recent times] In response to business pressures to move more quickly, we are…
It surprises me how not enough Operations organizations emphasize and measure automation progress and achievements. It is a target rich environment of repetitive manual tasks across a vast quantity of servers, service requests, tickets, alarms, test cases, etc. A growing company adds more “stuff” annually and should be reluctant to add staff or operational costs.…
There are two aspects to suviving and thriving as a technology operations executive. The first is a focus on the core of actually doing a good job. All is lost if you lose focus on “dial tone” or have an embarrassing / critical security breach or failure. You can’t win any credibility if something serious…
Tech Ops Exec 