An excellent Technology Operations shop rarely gets the plaudits it deserves because of the many ways in which even a one-time foul up, act of God or just sheer bad luck can tarnish the department’s reputation. Here are 12 put downs you don’t want to hear even if disguised by corporate speak. Your Technology Operations…
Many Technology and IT organizations are looking to improve time to market and time to value by moving to not only agile development methodologies but also incorporating DevOps as a way to implement releases, new features, bug fixes and upgrades into production more quickly. Like agile development, DevOps requires tighter collaboration, communication and a strong…
Another prominent company had a very public outage. And it directly or indirectly may have impacted your IRA, 401K and investment accounts by removing almost a ½ day worth of trading. Day traders must have been climbing the walls! From the outside looking in, a compilation of facts, stories, and questions about the outage: Brand…
It surprises me how not enough Operations organizations emphasize and measure automation progress and achievements. It is a target rich environment of repetitive manual tasks across a vast quantity of servers, service requests, tickets, alarms, test cases, etc. A growing company adds more “stuff” annually and should be reluctant to add staff or operational costs.…
I am reading Friedman’s and Mandelbaum’s book That Used To Be Us (http://www.thomaslfriedman.com/bookshelf/that-used-to-be-us). You may recall Friedman’s book The World is Flat, a must read for any business leader on the major trends and changes that affected and will continue to impact how businesses must think, operate and execute. In That Used To Be Us,…
This is a cool interactive map of the worlds largest data breaches. Not cool if you are on the list. [Thanks to my buddy Huw for the reference!] http://www.informationisbeautiful.net/visualizations/worlds-biggest-data-breaches-hacks/ From an Operations perspective, having the data is critical and is basic science. How to display, format, and visually present in a way that allows people…
As mentioned previously, your internal business partners are quickly becoming technologists. Your business partners bring consumer grade technology into your ecosystem faster than your teams can assess, harden and support such technology. As your business partners bring in new technology, they point out: * the technology that they want to use is cheaper/ better/ faster…
No doubt you have heard that 160M credit cards numbers were illegally siphoned through an SQLinjection hack over a number of years from some large, well-known companies. According to http://www.nbcnews.com/technology/160-million-credit-cards-later-cutting-edge-hacking-ring-cracked-8C10751970 the losses amount to $300M attributable to just 4 companies. More than 4 companies were impacted and the loss number is sure to climb. This scenario was…
“The office has gone from being the place where you spend time with cutting edge technology, to a technological boneyard where you’re perpetually trapped about three years in the past.” (Ars Technica: “IT Consumerization and the Future of Work,” July 6, 2008) These days consumers have access to absolutely amazing technology at retail prices. This…
“A pint of sweat will save a gallon of blood.” (Gen. George S Patton) “Mostly Harmless” (Douglas Adams) is a novel that opens with a scene reminiscent of the world of technology. A spaceship’s computer becomes inoperative because of a meteor strike, and an emergency routine is engaged to replace the computer with its backup.…
Tech Ops Exec 